Terms and conditions

Apartment bookings are subject to the following conditions:

PAYMENT

In all cases of cancellation, we will request the relevant payment. We recommend that you have travel insurance to cover those unforeseen events which may result in you having to cancel your holiday with us. We would also advise that you arrange your Insurance as soon as your Booking is confirmed.

  • A non-returnable deposit is payable at the time of booking.
  • Payment of your deposit is confirmation that you accept our Terms & Conditions
  • The balance of your payment is required no later than 70 days before your arrival date.
  • For 1 bedroom Apartments, our standard rental costs are based on 2 people sharing. There is a charge for additional guests/use of the sofa bed.
  • For those guests booking 70 days or less before arrival date, full payment is required at the time of booking.
  • Minimum stay/charge is 7 nights

ACCESS, KEYS & OCCUPANCY

  • On the day of your arrival, access to your apartment is 15.00 (or earlier when possible)
  • On the day of your departure, our standard vacating time is 10:00.
  • Any variation on these times ie late departure, is by prior arrangement only.
  • Guests are responsible for the safe keeping of the keys. Failure to return the keys or loss of keys will incur a charge of €20.00 for their replacement and the additional charges should it be necessary to call out a locksmith.
  • The occupancy of the apartment must not exceed the number of people stated on the booking confirmation, unless prior agreement is given. Maximum occupancy cannot be exceeded.
  • If guests leave keys in the door and a locksmith has to be called to access the apartment, the guest is responsible for the costs incurred.
  • All baggage, money and personal possessions remain at all times and in all circumstances at the Guests risk. Suitable insurance cover should be purchased to protect any items of value.

LATE DEPARTURES

  • If you have a late departure flight time, we may be able to offer you the option to use the apartment until you are due to leave. If we are able to offer this, there is an additional charge for this option.  Alternatively, you may wish to book the apartment for the extra night, as we will not be able to help with regard to somewhere secure for you to leave your bags or shower before leaving, unless you opt for the late departure option or book for an additional night.

CANCELLATIONS

In all cases of cancellation, these terms & charges will apply. We strongly recommend that you arrange travel insurance, at the time of booking confirmation, to cover those unforeseen events which may result in you having to cancel your holiday with us.

  • Notification of cancellation is required in writing. In the event of cancellation, our charges are based on the total rental amount confirmed on the Booking Confirmation Form issued at the time of booking.

They are as follows:

Deposit payable at time of booking ~ Non-refundable in all cases.

  • Cancellation 71 days or more before arrival date ~ Charge equal to deposit paid
  • Cancellation 70 days or less before arrival date ~ Charge 100%
  • Any cancellation, including Force Majeure, will be subject to our cancellation policy

In these Terms and Conditions ‘Force Majeure’ means any event which Nerjaholiday.co.uk or the Property Owner in question could not, even with due care, foresee or avoid and which is outside of our control.

DAMAGES DURING RENTAL

The guest is responsible for the cost of any repairs or replacement of broken items in the apartment if damaged during the rental period

LONG TERM WINTER LETS

Terms vary slightly for Long Term Winter lets, so please ask us for a copy if required.